To see our most up-to-date hours of operation, please visit du.edu/it/contact
Note: Reservations may not be available during all open hours.
Welcome to Connect2, the online laptop loaner booking system for the IT Campus Partnerships at the University of Denver. We provide short-term and long-term laptop loaners to undergraduate and graduate students for educational purposes. In addition, we also provide short-term laptop loaners to faculty and staff for academic or administrative purposes. We are experiencing staff shortages so wait times may be longer than usual. We greatly appreciate your patience.
***Here is the link to the sign-in page: https://ithelpcenterdu.getconnect2.com/SignIn.aspx***
What Connect2 can do for you
- View all available items online
- Check item's real-time availability
- Amend, cancel and renew your bookings
- Search your booking history
Open hours
Contact us
To contact us, please visit du.edu/it/contact
Useful links
Announcements
FAQs
1. My computer is experiencing hardware issues and must be checked in for repairs?
Yes, a short-term loaner can be made available with proof that repairs are in the process e.g., receipt of repairs.
2. I have shipped/dropped off my laptop for repairs to an outside vendor, can I get a loaner?
Yes, a short-term loaner can be made available with proof that repairs are in the process e.g., receipt of repairs.
3. My computer is being repaired at the IT Help Center, can I get a loaner laptop?
Yes, if your computer is being repaired at the IT Help Center and the repair is estimated to take more than 2 Help Center business days, a short-term loaner can be made available.
The process to set up a loaner laptop is time-consuming, so getting machines repaired at the IT Help Center is a priority.
If we provided a laptop loaner for every computer checked into the IT Help Center, we would have to increase our repair time to adjust for the loaner laptop process; we also have a limited supply of loaner laptops.
4. My computer was stolen, can I borrow a laptop?
A short-term loaner may be available if you file and obtain a police report, please call 303.871.4700 during Help Center hours for more information.
5. While the Help Center is open on the weekends, we have limited support during this time to accommodate laptop loaner requests. Help Center business days are Monday-Friday.
Policies
To see if you qualify for a laptop loaner, please view the IT Help Center's Laptop Loaner Requirements.
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